Apps for Back-office Users

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  New Business

  The New Business app provides a comprehensive suite of capabilities that cater to both manual process and Straight-Through-Processing (STP). Its API-based design and powerful platform enable seamless integration with external portals, delivering an efficient and streamlined process. The app offers numerous benefits, including:

  Multi distribution channel support

  Out-of-the-box APIs that facilitate e-submissions and follow-ups with external portals

  Support for a wide range of product lines and common product features.

  Highly flexible workflow (STP, non-STP)

  Visualized proposal rules setup

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  Underwriting

  The Underwriting app is a centralized risk assessment platform that accelerates accurate underwriting decisions while recording all decision information for audit and data analytics purposes. It empowers users to leverage data analytics for automated decision-making processes. The platform offers a multitude of benefits, including:

  Centralized UW worksheet that consolidates all risk information, including historical risk assessment related activities from a policy and customer perspective

  Formula-driven risk aggregation and loading calculations

  Visualized UW rules setup

  Supports all types of UW decisions, including accepted, declined, postponed, loading, restrict SA, lien, exclusion, agreement, endorsement, among others

  Out-of-the-box API for Straight-Through-Processing (STP) of auto Underwriting cases

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  Customer Service

  Customer Service app handles all online and batch policy changes throughout the policy life cycle. With the ability to trace and query every single change before and after data, the app offers complete visibility into policy management. It offers a wide range of benefits, including:

  Rich policy service items are available for non-financial, financial and investment-related changes

  Centralized customer management

  Flexible workflow for online policy service (STP, non-STP)

  Visualized CS rules setup

  All policy changes can be reversed and all relevant data including financial data will be reversed accordingly ensuring data integrity and accuracy

  Out-of-the-box API providing seamless support for digital channel service

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  Claims

  The Claims app is a comprehensive solution that caters to both manual and Straight-Through-Processing (STP) processes. Its API-based design and flexible platform allow seamless integration with any policy administration system. When paired with InsureMO's data platform, the Claims app enables insurers to leverage data analytics for automated decision-making processes. The platform offers a multitude of benefits, including:

  Customer-centric claim structure that efficiently handles multiple policies in a single case

  Highly flexible workflow for both STP and non-STP processes

  Formula-driven basic payment and limitation calculations

  Visualized acceptance and approval rules setup

  Claim reversal are applicable and all relevant data including financial data will be reversed accordingly ensuring data integrity and accuracy

  Support for a wide range of product lines and claim types

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  Reinsurance

  The reinsurance application is a powerful tool that empowers insurers to effectively manage all their outward business-related activities with ease. Main benefits of this app are:

  Supports all treaty types, including Surplus, Quota share, Facultative, and also offers Hybrid treaty support

  Support Multiple reinsurers

  Customer-centric design to manage risk at customer level

  High configurability on risk type, risk amount formula, cede out method and frequency, ABL, etc.

  Calculate the cession automatically and generate facultative disposal case automatically with high performance

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  Renewal Mgmt.

  Renewal management app provides support for both long-term and short-term product renewals. The workbench is designed to streamline the renewal process, making it easier and more efficient for insurers to handle large volumes of policy renewals. It includes a range of functions that ensure a smooth renewal process, including:

  Comprehensive Policy Renewal Tracking to track the status of policy renewals in real-time. This includes tracking the renewal process from the initial renewal request to the issuance of the renewed policy

  Comprehensive capability to manage renew process from billing generation, billing reminder, billing confirm, billing overdue, expiry etc.

  Out-of-box API to integrate with portal for communicating with customers throughout the renewal process

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  Finance

  Finance app is a solution for collection, payment and accounting. The main benefits of this app include:

  Support all type of collection and payment from any source (i.e. banks, payment gateways, portals)

  High configurability to enable new standard payment methods with zero effort

  Different suspense types to manage collection for dedicated purposes

  Clear relations between collections and receivables, and payables and payments to monitor suspense and payable movement

  Supports reversal for both collection and payment with a comprehensive mechanism for correcting finance and transaction data

  Multi-currency support, include exchange rate management

  Strong visualized accounting configurability to support configure COA, segments and group conditions