AIG received the Celent award for its distribution-focused policy fulfillment platform supporting the Small and Medium Enterprise (SME) market segment in five countries

eBaoTech, a leading software provider for the life and property & casualty insurance industry, announced that its client, AIG, has been named a Model Insurer in Celent’s Model Insurer Asia 2013: Case Studies of Effective Technology Use in Insurance report.

AIG APAC was awarded the Celent Model Insurer 2013 award in the Policy Administration category for its distribution platform supporting the SME market in Singapore, Malaysia, Indonesia, Thailand and Hong Kong. The underlying solution is eBaoTech Collaborus, a full policy lifecycle insurance distribution platform. With this new solution, AIG was able to streamline processes, implement best practices across the region, and provide a higher level of service to prospects and existing clients.

“AIG’s SME-focused distribution platform is noteworthy in its ability to function across multiple countries with different languages, currencies, compliance requirements, etc,” noted Ms. Wenli Yuan, Celent analyst and report author. “This project illustrates how an insurance company can serve a market segment well and optimize business practices through careful planning and close collaboration with an experienced software vendor.”

“AIG APAC’s achievement is outstanding, as their winning of the Celent 2013 Model Insurer Award demonstrates,” said Ken Slevin, eBaoTech corporate vice president and general manager of Collaborus and Australia Business Unit. “eBaoTech congratulates AIG on their business success in so many countries, and is pleased to have been part of this successful implementation. We also thank Celent for recognizing AIG APAC’s achievement with this award.”

The Celent Model Insurer Asia 2013: Case Studies of Effective Technology Use in Insurance reportrecognizes 17 insurance technology initiatives as Model Insurer Components. The case studies showcase best practices in the use of technology and span key areas of the product and policyholder lifecycle, including agent portal, analytics, business process management, policy administration, risk management, service, underwriting, claims and distribution/new business. The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer Components. Celent research clients may download the report at: http://celent.com/reports/celent-model-insurer-asia-2013-case-studies-effective-technology-use-insurance. Non-clients may contact Celent at: info@celent.com.

About AIG
AIG is the world’s largest insurance organization, serving more than 88 million customers in over 130 countries and jurisdictions around the world. AIG businesses are market leaders in property casualty insurance, life insurance and retirement services, mortgage insurance, and aircraft leasing.

Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig |Twitter: @AIG_LatestNews| LinkedIn: http://www.linkedin.com/company/aig |

About eBaoTech
eBaoTech delivers standards-based, highly configurable insurance software suites to both property and casualty (P&C) and life insurers. Its product offerings enable insurers to realize cost-effective, scalable, flexible and highly automated insurance operations in an ever-changing environment. With offices in eleven countries across Europe, Asia Pacific, Africa and the Americas, and installations in nearly 30 countries, eBaoTech has extensive global presence to serve leading insurance companies. For more information, visit www.ebaotech.com.