eBaoTech | Sales Platform software for general and life insurance

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eBaoTech® SALESPLATFORM

eBaoTech® SalesPlatform is a best-of-breed front-end system to address multi-distribution needs, providing a modern platform to support rapid business growth, for both life insurance and non-life insurance. It can either be adopted as part of eBaoTech LifeSystem Suite and GeneralSystem Suite, or adopted as a stand-alone system coexisting with the insurer’s existing back-end systems.

Two Adoption Scenarios

eBaoTech SalesPlatform as an integrated module in LifeSystem and GeneralSystem Suites
In this implementation scenario, SalesPlatform is pre-integrated with the back-end components in the eBaoTech LifeSystem Suite or eBaoTech GeneralSystem Suite, and all insurance products defined in other modules are automatically available to the SalesPlatform software module with minor modifications.
eBaoTech SalesPlatform as a standalone module
This deployment model allows insurers to utilize the SalesPlatform capabilities without having to replace their legacy back-end systems. Insurers can leverage SalesPlatform as a unified front-end system to support their full sales cycle, and then pass data to existing Policy Administration systems (one or more) for back-office processing. In this scenario, insurance products must be defined on both eBaoTech SalesPlatform and existing Policy Administration systems during the software implementation.

Benefits at a Glance

Streamlined sales process: agents, brokers and call centers can access the system’s tools, enabling real-time “quote-to-bind” using either the built-in user interface or via web services to existing Point-of-Sale (POS) systems
Faster Time-to-market: SalesPlatform’s comprehensive features enable ensurers to quickly enter a new market
Improved Closure Rate: superior agent/broker/call center user experience and efficient user interface improve response time and customer satisfaction
Manageability: a single platform supports all distribution channels

User Interface at a Glance

Homepage of SalesPlatform for General Insurance B2C Business

Homepage of SalesPlatform for Life Insurance

Next: Learn about the individual components

The eBaoTech® SalesPlatform Suite is state-of-the-art, with many built-in features and functions as shown in the chart below:

SalesPlatform for General Insurance

Both traditional channels such as brokers and agencies, and emerging channel users such as banks and call centers, benefit with the SalesPlatform for general insurance which enables them to quickly provide quotes with a superior user experience, and issue the policy directly with authorization. SalesPlatform improves sales productivity dramatically, and with the capability to run on the iPad, it has become the favorite with channels.

SalesPlatform also supports direct business (B2C) and web affinity business (B2B2C). It can be easily embedded into third party web sites and adapted to the affinity company’s design with logo change, skin change, etc.

Quotation
SalesPlatform gives channel users and customers real-time “quote-to-bind” functions with built-in calculation and underwriting rules. Several plan options can be presented to clients to help them choose the best insurance plan.
Submission & Policy Issuance
Once a policy option has been chosen, the policy can be issued immediately. In payment, both lump sum payment and installment are supported. For B2C business, online payment through credit card is supported.
Auto Underwriting & Manual Underwriting
By checking auto underwriting rules, quotations can be provided in real time for those cases that meet underwriting criteria. The failed cases will be routed to an underwriter for manual pricing.
Sales Automation Applications
Besides quotation & policy enquiry function, Dashboard & basic reports are provided for channel users to track their sales performance and commission. Corporate agency managers also can maintain their own branch hierarchy and user accounts by themselves.
My Account Management
The software supports customer’s online registration and provides “my account” management to retrieve pending quotes, enquiry policies, and manage user accounts.
Product Definition, Rule Engine, and Formula Engine
A set of configuration tools, including Product Definition (PD), Rule Management System (RMS), Formula Management System (FMS), User Interface Configuration System (UIC) are provided to enable business departments to quickly define insurance products.
Perfect Integration Capability
SalesPlatform can be easily embedded into insurer’s existing website, affinity’s website, and any channel applications. For channels who prefer to use their own point of sales, integration is simplified by leveraging the standard web services provided by SalesPlatform.

In addition, most typical personal line products are already pre-built in the system as template, which will further accelerate the time-to-market.

eBaoTech SalesPlatform for Life Insurance

eBaoTech SalesPlatform for life insurance comprises of the following core application components:

Point-of-sale (POS) Applications
Point-of-sale applications refer to those applications used during the insurance sales process.
Quotation, Proposal and Illustration
With multi-quote capability, multiple versions of quotes/proposals can be presented to clients for comparison. Also, rich, interactive, and scenario-based illustrations help clients to simulate future benefits and make informed buying decisions, especially for life insurance.
Submission
Submission can be easily created either by converted from an existing quotation or proposal, or by data entry from scratch.
Product Catalog and Case Studies
A configurable product catalog lists all sellable insurance products. Case studies are also provided to effectively communicate product value to clients.
Financial Needs Analysis
Financial Needs Analysis application captures client’s current financial situation and future financial needs, analyzes shortfalls based on various life scenarios, and provides tailored financial advices and product recommendations.
Auto Underwriting
By checking auto underwriting rules in the front-end, policies can be confirmed in real time for those submissions that meet all underwriting criteria.
Sales Automation Applications
Sales Automation applications provide some general CRM capabilities to enable sales people to maintain prospects, manage sales activities, and track their sales performance and commission.
Field Enabling Applications
Through Field Enabling applications, insurers can quickly set up channels in the system, including users, organization hierarchy, and authorization. In later releases, some additional features will be provided to streamline the collaboration between insurers and their channels such as document uploading/downloading, leads distribution, and training management.
Product Definition, Rule Engine, and Formula engine
A set of configuration tools, including Product Definition (PD), Rule Management System (RMS), and Formula Management System (FMS), are provided to enable business departments to quickly define insurance products.

In addition, most typical insurance products are already pre-built in the system as templates, which will further reduce the time-to-market.

See Other Featured Products

Find out how eBaoTech SalesPlatform can be integrated as a component in eBaoTech GeneralSystem and LifeSystem Suites.

eBaoTech GeneralSystem Suite

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eBaoTech LifeSystem Suite

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Learn about our service offerings or check out our worldwide clients.

Download Brochure

Read the full brochure to learn more information about eBaoTech SalesPlatform.

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Analyst Review

eBaoTech notes two main industry differentiators of its system: flexibility (fully parameterised product definition integrated with formula/rule engine and user interface configurator); GS is based on web technology that allows users to access the system anywhere or anytime.