Both traditional channels such as brokers and agencies, and emerging channel users such as banks and call centers, benefit with the GSSP system which enables them to quickly provide quotes with a superior user experience, and issue the policy directly with authorization. GeneralSystem SalesPlatform improves sales productivity dramatically and can now run on the iPad.

eBaoTech GSSP also supports direct business (B2C) and web affinity business (B2B2C). It can be easily embedded into third party web sites and adapted to the affinity company’s design with logo change, skin change, etc.

With a built-in parameterized product configurator, GeneralSystem SalesPlatform drastically reduces time-to-market for product launches.

Policy Administration system includes the following functions:

• Centralized operation model to reduce overhead and improve productivity
• Rules-based renewal process that reduces manual work and increases customer retention
• Seamless integration with underwriting and reinsurance components to avoid operational risk
• Workflows are highly flexible and automated with the use of Rule Management system and Workflow Management system
• Built-in customer service and endorsement options address most customer requests in the policy life cycle. Non-sequential endorsement simplifies complex case operations, reducing requests for specialists and lowering costs

Its flexibility allows the system to define processes for various claim cases. For cases with minor damage/loss, the Claim system allows the policy holder to complete a claim in a very short time thus improving customer satisfaction.

The Claims system is an online collaboration tool for Property & Casualty claims, built using web and imaging technologies to enable all parties involved in the claims process to work together anytime, anywhere, with any device (PC, mobile).

The Product Configurator includes built-in product parameters, Formula management system, Rule management system and Page editor functions.

• Product parameters: Set up the product structure and coverage
• Formula management system: Includes calculation formulae and rating definitions, such as premium, tax, fee and commissions
• Rule Management system: Manages rules definition, such as underwriting, validation and compensation rules
• Page editor: Configures the interface screens for different products

For standard cases, policies can be issued without underwriter involvement which enables underwriters to focus on high-risk cases. In cases where manual underwriting is required, the underwriter works on cases under authority, and then submits a request for approval or referral when it is needed. The underwriting component also includes process checks to help junior underwriters avoid missing important checkpoints.

It provides several functions to manage sales channels, including:

• Sales channel and agreement set up and maintenance
• Commission calculation and settlement
• Sales performance tracking
• Campaign and bonus management

• Seamlessly integrated with all business modules, it collects financial data from new business, endorsement, claims, recovery, reinsurance and reprinting modules. Accounts receivable or accounts payable will be generated and posted to the GL according to accounting rules configured in system.
• Support most counter settlements, including over-the-counter premium collection and disbursements, accounts receivable and payable records for premium, reinsurance, co-insurance, claims, commission and agent consolidation billing. Offset and account transfer sub-modules allow user to deal with special requests from client.
• Standard bank transfer processing for automatic debit/credit card receipt and payment

It calculates the retentions and cessions, and generates reinsurance arrangements according to the treaty. Facultative task will be triggered once the risk exceeds the limit. The Reinsurance module also provides a statement including premium and claim recovery, for the insurer to settle with the Reinsurance Company.