Tian An Life Insurance (China)
Established in November 2000, Tian An Life Insurance offers life, health and casualty insurance, retirement planning services, and more. It was formerly known as John Hancock Tian An Life China, a joint venture of U.S.-based John Hancock Insurance and China Tian An Insurance Company.
In 2011, Tian An Life Insurance selected LifeSystem Suite v3, the latest version of eBaoTech’s life insurance solution, to replace its legacy policy administration system and better meet the needs of its rapidly growing business. eBaoTech LifeSystem was selected for the following reasons: 1)its advanced technical architecture and high flexibility, 2) eBaoTech’s strong installation and operational track record in highly developed and demanding insurance markets, and 3) the long-term upgradability and cost advantages of this standards-based and productized policy administration system.
In November of 2011, Tian An Life launched its new policy administration system based on eBaoTech® LifeSystem Suite. The system currently manages the sales operations of about 20 new products in two branches. Over the next 12 months, Tian An Life will use eBaoTech LifeSystem Suite to gradually open more branches.
- First implementation of eBaoTech LifeSystem Suite v3 in mainland China
- The eBaoTech® SalesPlatform front-end solution was integrated with the LifeSystem Suite, enabling Tian An Life to manage sales operations from multiple channels on one platform, as well as automate many formerly manual processes
- Short 4-month implementation period
- The project was delivered with very high quality, with all Tian An branches passing with zero defect the China Insurance Regulatory Commission (CIRC) inspections