Dah Sing Life Assurance Launches eBaoTech® LifeSystem
Hong Kong insurance company improves operational efficiency with eBaoTech’s modern policy administration system
eBaoTech, a leading provider of new generation software and services for the insurance industry, is pleased to announce that Dah Sing Life Assurance, a Hong Kong insurer, has completed the Phase 1 launch of eBaoTech LifeSystem to support its traditional life and unit-linked businesses.
Dah Sing Life Assurance (DSLA) operates its life insurance business in Hong Kong under the Dah Sing Financial Group. In January 2011, DSLA selected eBaoTech LifeSystem to replace its legacy systems running its traditional life and unit-linked businesses. Dah Sing chose eBaoTech’s modern, standards-based solution to enhance operational efficiency, launch new products faster, and provide both back-end operators and front-end users with a better user experience.
The project will be done in two phases. Phase 1 was completed to high quality standards and within budget, and consisted of the replacement of several legacy systems, as well as the implementation of standardized and automated processes to replace formerly manual procedures. During the Phase 1 project, the teams from DSLA and eBaoTech migrated over 200 active products from DSLA’s legacy system to LifeSystem, which now supports all new business.
Phase 2 is now underway, and is focused on existing customer data migration, integration with Dah Sing Life’s CRM solution, and the addition of direct marketing and telemarketing channels. It is expected to be completed in 12 months.
Woody Mo, CEO of eBaoTech, commented, “We are very pleased that Dah Sing Life Assurance selected eBaoTech’s modern platform solution to support its growth strategy. This is a strategic step for both Dah Sing Life Assurance and eBaoTech, and we look forward to continued success in the Hong Kong market.”
eBaoTech delivers standards-based, highly configurable insurance software suites to both property and casualty (P&C) and life insurers. Its product offerings enable insurers to realize cost-effective, scalable, flexible and highly automated insurance operations in an ever-changing environment. With offices in ten countries across Europe, Asia and the Americas, and installations in more than 20 countries, eBaoTech has extensive global presence to serve leading insurance companies. For more information, visit ebaotech.com.
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