ACE Insurance Japan is Now Operational on eBaoTech® GeneralSystem

July 12, 2011

eBaoTech, a leading provider of new generation software and services for the life and general insurance industry, today announced that ACE Insurance, an established foreign general insurance company in Japan, is now running their business with eBaoTech® GeneralSystem.

ACE Insurance selected eBaoTech GeneralSystem to handle the core policy administration functions for their new agency system. They successfully launched their new Agency System, named e-FACE, on June 1, 2011. Powered by eBaoTech User Interface Configuration (UIC) tool, the ACE e-FACE agency system delivers a superior user experience and appealing user interface. The UIC tool also provides ACE Japan with the flexibility to configure their System interface as their business needs, such as agency strategies, new products and existing product modifications, evolve.

In the mature and demanding Japanese insurance market, ACE Insurance’s agencies, sales force and back-end operations needed a responsive system that would allow them to quickly execute policy transactions such as getting quotations and issuing new policies. The web-based eBaoTech GeneralSystem provides ACE Japan and its agencies with improved system access from almost any location by computer, thus benefiting their strategy of new agency acquisition as well.

ACE Japan also required a system that would enable them to quickly and efficiently launch new insurance products. One way eBaoTech GeneralSystem gives ACE Japan that capability is through its powerful and flexible Formula Management and Rule Management Engines. These built-in engines allow ACE Japan to more easily change their formulas and rules, which helps them update existing products as well as launch new products faster.

“This is a milestone implementation of eBaoTech GeneralSystem in Japan, and the first implementation of the eBaoTech GeneralSystem for ACE Group worldwide,” said Woody Mo, chief executive officer of eBaoTech. “This successful implementation is further proof of the confidence that US-based ACE Group has placed in eBaoTech for their software solutions. ACE Life awarded eBaoTech its first contract in 2005 for their entry into the China life insurance market.”

About ACE Insurance Japan
ACE Insurance is a wholly owned subsidiary of ACE Limited and a member of the ACE Group. The Group is one of the world’s leading global players in insurance & reinsurance businesses with operations in more than 50 countries and approximately 15,000 employees. In Japan, ACE has more than 90 years of combined experience in the property and casualty market through its acquired companies, and focuses on providing specialized and innovative property, casualty and accident and health insurance products and services to businesses and individuals.

About eBaoTech
eBaoTech delivers standards-based, highly configurable insurance software suites and best-of-breed modules to both property and casualty (P&C) and life insurers. Our product offerings enable insurers to realize cost-effective, scalable, flexible and highly automated insurance operations in an ever-changing environment. With offices in ten countries across Europe, Asia and the Americas, and installations in more than 20 countries, eBaoTech has extensive global presence to serve leading insurance companies. For more information, visit

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